Terms and Conditions

Last updated: February 2025

1. INTRODUCTION

At Datarails Ltd. and Datarails Inc. ("we", "us", "our" or "Datarails") we are committed to protect any data that we collect when you use our www.datarails.com website (the "Website") or by using our platform which you can log in through our Website and through a downloadable desktop application (the "Software"). Please note that this Privacy Policy applies to the information that we collect through the Website and the Software.

By using our Website or the Software you agree to the use of the data that we collect in accordance with this Privacy Policy, as may be amended from time to time. If you accept this Privacy Policy on behalf of your employees, colleagues, or any other person, you hereby represent and warrant that you have obtained their consent to do so in accordance with the terms of this Privacy Policy.

2. COLLECTION OF PERSONAL INFORMATION

(a) Types of Data and Data Subjects

Datarails takes data privacy very seriously and is committed to protecting your privacy and your Personal Information. The term "Personal Information" means any information relating to an identified or identifiable natural person.

Our primary goals in collecting Personal Information are to provide you with the information, services and products made available through the Website and/or the Software, including but not limited to, communication with you and manage your registered user account, if you have one.

We may receive your Personal Information from various sources as follows:

  • Customer Data – Personal Information that we collect, process and manage to communicate with our clients via email, create accounts, or send marketing materials from time to time. We also collect data on behalf of our customers and data provided to us through the Website in connection with prospects.
  • User Data – Contact details of users using our Software, provided when contacting us through the Website or upon registration and with respect to their usage and analytics.
  • Visitor Data – Personal Information that we collect, process and manage to communicate with visitors of the Website that shared their personal contact information at the "Careers" page or "Contact Us" page on the Website.

(b) Registration by Others

We collect Information under the direction of our customers and often have no direct relationship with the individuals whose Personal Information we process.

(c) Paying customers

If you decide to become a paying customer with respect to the Software, Datarails may collect additional information from you, including but not limited to billing and account information for credit cards, payment cards or other payment systems and share this information with Datarails' billing and payment processor(s).

(d) No sensitive information

We do not collect sensitive information such as medical, health, racial, ethnic, political, religious, philosophic, union membership or sexual orientation. If we are made aware that we have received such information, we will promptly proceed to its deletion.

(e) No legal obligation

You are not legally required to provide us with any of your Personal Information and may do so (or avoid doing so) at your own free will. If you do not wish to provide us with your Personal Information, or to have it processed by us or any of our services providers, please do not visit or interact with our Website, nor use our services.

3. LEGAL BASES FOR USING THE PERSONAL INFORMATION

The legal basis for using Personal Information:

  • Contractual obligations – the processing is necessary for us to provide our customers with the service we are obligated to provide according to the commercial agreement signed between us
  • Legitimate interests – such as maintaining and improving our Software, marketing, advertising and selling our services, providing customer services, technical support and career opportunities, and protecting and securing our users, customers, ourselves and our services
  • Consent – by entering and using our Website or our Software, you accept our Terms of Service and this Privacy Policy

4. HOW WE USE THE PERSONAL INFORMATION

Datarails uses the information it collects from you to deliver Datarails services to you and continuously enhance your user experience, to communicate with you, fulfill your requests, customize the content, improve our products and services, protect our and your rights, and comply with laws and regulations, and as follows:

  • Provision of service – for the provision and improvement of our services, including for support and to respond to your queries
  • Service announcements – we will use your Personal Information to communicate with you and to keep you informed of our latest updates
  • Marketing purposes – we may use your Personal Information such as your email address or phone number for marketing purposes
  • Analytics, surveys and research – to develop, evaluate and improve our service and features
  • Protecting our interests – when necessary to take precautions against liabilities and protect against fraud
  • Enforcing of policies – to enforce our policies, including our Terms of Service
  • Compliance with legal requirements – as required by law, regulation or governmental authority

5. WITH WHOM INFORMATION IS SHARED

Datarails does not share Personal Information collected from your use of the Website or Software with others, except as described in this Privacy Policy. We will never sell your Personal Information.

Datarails may share Personal Information with service providers and third parties for our operational purposes to enable the provisions of our services.

6. DATA RETENTION

We may retain communications with you in order to process your inquiries, respond to your requests and improve our Website and Software and/or the services we provide. We also periodically review and delete or de-identify inactive data and related Personal Information that have been inactive for five years.

7. HOW INFORMATION IS PROTECTED

Wherever your Personal Information may be held by Datarails or by a third party on Datarails' behalf, reasonable and appropriate precautions, such as encryption, firewalls and like technologies, are and will be implemented to protect such Personal Information from loss, misuse, or unauthorized access.

Your Datarails accounts may be secured by user-created passwords. You are responsible for keeping your passwords confidential. We ask you not to share your password with anyone.

8. INTERNATIONAL TRANSFER OF INFORMATION

Please be aware that information you provide to us, or we obtain as a result of your use of the Website or the Software, may be processed and transferred to other countries. We and our affiliates generally process and access the Personal Information from Israel and the U.S.

9. DATA SUBJECT RIGHTS

Users of the Software can at any time access and edit, update or delete their contact details by logging in to their account. You can contact us any time to:

  • Request access to information that Datarails has about you
  • Correct any information that Datarails has about you
  • Delete information that Datarails has about you

Contact us at compliance@datarails.com and we will make reasonable efforts to promptly provide you with the information or assistance you need free of charge.

10. MINORS

Datarails, its websites and services, are not designed nor structured to attract children. We do not knowingly collect or solicit Personal Information from children under the age of 13. If you are under 13, do not register or attempt to register for any of the Datarails service or send any information about yourself to us.

11. TRACKING TOOLS

Cookies are small files that a website or its service provider transfers to your computer's hard drive through your web browser. We use cookies to understand and save your preferences for future visits. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.

12. THIRD PARTY LINKS

Occasionally, at our discretion, we may include or offer third-party products or services on our Website. These third-party services have separate and independent privacy policies on their websites. We therefore have no responsibility or liability for the content and activities of these linked websites.

13. CHANGES TO THIS PRIVACY POLICY

Datarails reserves the right to update and change this Privacy Policy from time to time without notice or acceptance by you, so please check this page frequently for updates and changes. Your continued use signifies your acceptance to any change in this policy.

14. QUESTIONS

You may contact us at compliance@datarails.com for any questions or comments about this Privacy Policy.